Terms & Conditions

Zain-tawseel terms of use

1. Introduction

Welcome to Zain Tawseel. These are the terms and conditions governing your access to and use of the website zain-tawseel.com and its related sub-domains, sites, mobile apps, services and tools (the "Site"). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Zain Tawseel in relation to your use of the Site (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and zain tawseel Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Zain Tawseel. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

2. Eligibility for Membership

Zain Tawseel wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of Zain Tawseel under this User Agreement or at law, zain-tawseel.com reserves the right to limit or withdraw access to the Site or the membership of any person if zain-tawseel.com believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Zain Tawseel will comply with all applicable laws relating to online trading. When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.

3. Electronic Communications

You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. zain-tawseel.com requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

4. Copyright

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either zain-tawseel.com, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of zain-tawseel.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

5. Trademarks

Zain Tawseel and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of zain-tawseel.com and are protected by international trademark and other intellectual property rights and laws. zain-tawseel.com's trademarks may not be used in connection with any product or service that is not Zain-tawseel.com's nor in any manner that disparages or discredits zain-tawseel.com. All other trademarks not owned by zain-tawseel.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Zain Tawseel.

“Zain©” Logo used in Zain Tawseel website and applications by direct permission from Zain Kuwait for Kuwait Star Telecom Company as one of biggest of Zain Services retailers.

Zain Tawseel respects the rights of others. We refer every product or service to its provider or manufacturers.

We take these matters seriously and will enforce any claims made to Zain-tawseel.com concerning such matters in accordance with DMCA and other applicable local and international laws.

6. The warranty does not cover the following

Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear, replacement of consumables such as batteries, light bulbs, fuses, antennas, headphones, microphones, cables and recording heads.

Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Zain-tawseel.com's instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by Zain-tawseel.com for use with this product.

Failure of the product arising from incorrect installation or use not consistent with the instructions and technical or safety standards prescribed in the product user manual. Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of Zain-tawseel.com.

Unauthorized modifications carried out to the product in order to comply with local or international technical standards in countries for which this zain-tawseel.com product was not originally designed.

Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions of core outlined in the product user manual. The serial no. on the product has been altered, deleted, removed or made illegible.

The batteries are charged by chargers other than those approved by Manufacturer. Any of the seals on the battery enclosure or cells are broken or show evidence of tampering.

This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither Zain-tawseel.com nor its service centres listed in this warranty document shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product.

Important Note: Zain Tawseel is not responsible for the operations by KNET or visa without the knowledge of its owner.

If you has a warranty problem, please call support using email and phone calls during working hours and days, and we promise we will handle it as possible we can.